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Contact Us – Vixaplus Media

Vixaplus Media — Support Center

Contact Us

We're here to help. Reach our team for advertising inquiries, complaints, or intellectual property concerns.

✉️

Email Support

vixaplusng@gmail.com
For general inquiries, advertising requests, and complaints.
Responds within 24 hours
📞

Phone Support

09078799419
Speak directly with a customer care representative during business hours.
Mon – Fri, 9 AM – 5 PM WAT

Advertising & Business Promotion

Vixaplus Media offers advertising opportunities for businesses and brands seeking to reach our audience. We work with a range of clients — from local Nigerian businesses to international digital brands — to provide relevant, clearly labelled promotional content on our platform.

All advertising arrangements are handled professionally and in compliance with applicable advertising standards. Sponsored or promotional content on Vixaplus is always clearly identified as such, in line with our editorial and transparency policies.

To enquire about advertising rates, available placements, or campaign details, please contact us via email at vixaplusng@gmail.com with the subject line "Advertising Enquiry" and a brief description of your business and campaign goals.

Complaints & Feedback

Vixaplus Media is committed to maintaining high editorial standards and a positive user experience. If you have a complaint about any content or service on our platform, we encourage you to contact us directly so we can address your concern promptly and fairly.

When submitting a complaint, please include: your name, the nature of the complaint, the specific URL(s) involved, and any supporting information. We aim to acknowledge all complaints within 24 hours and resolve them within 5 working days.

📧 Send complaints to vixaplusng@gmail.com with the subject line "Complaint – [Brief Description]".

Intellectual Property & Copyright

Vixaplus Media respects the intellectual property rights of all individuals and organisations. If you believe that content published on our platform infringes your copyright or other intellectual property rights, please notify us immediately.

Your notice should include the following:

(1) A description of the copyrighted work or intellectual property you claim has been infringed. (2) The specific URL(s) on our website where the allegedly infringing content appears. (3) Your full name, postal address, email address, and phone number. (4) A statement that you have a good-faith belief that the use of the material is not authorised by the rights owner, its agent, or the law. (5) A declaration that the information in your notice is accurate and that you are the rights owner or authorised to act on their behalf.

Upon receiving a valid and complete notice, we will investigate the claim and remove or restrict access to the content in question as quickly as reasonably practicable.

📧 Send copyright notices to vixaplusng@gmail.com with the subject line "Copyright Notice".
Vixaplus Media  |  Port Harcourt, Rivers State, Nigeria  |  vixaplusng@gmail.com  |  09078799419

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